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Welcome to WeWP, your trusted partner in Managed WordPress Hosting services. At WeWP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services. By accessing or using our website, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Personal Data We Collect And How We Use It

We collect various types of personal information to provide you with our Managed WordPress Hosting services effectively. This may include your name, email address, billing information, and other relevant details. We use this information to:

  • Set up and manage your account
  • Process payments and invoices
  • Communicate with you about our services and updates
  • Provide customer support and resolve issues
  • Improve our services and user experience

How We Share Your Information

WeWP does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website and delivering services to you.
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Controlling Your Account and Your Rights

You have the right to access, correct, update, or delete your personal information at any time. You can manage your account settings and preferences by logging into your WeWP account. If you need assistance, please contact our customer support team at [email protected].

How We Protect and Store Your Information

WeWP employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We use encrypted connections, firewalls, and secure server configurations to safeguard your information.

Your data is stored in secure data centers and is retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Privacy Shield

WeWP complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to enhance your user experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Changes To Policy

WeWP reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website and updating the effective date above. We encourage you to review this Privacy Policy periodically for any changes.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by WeWP. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal information.

This Privacy Policy applies solely to information collected by WeWP’s website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Bandwidth Usage and Interruptions

WeWP offers managed WordPress hosting services with allocated bandwidth based on your chosen plan. If your website exceeds the allocated bandwidth and you do not upgrade to a suitable plan to accommodate the increased usage, your website may experience interruptions in service. To assist you, we will send timely notifications via email to remind you about exceeding your plan’s bandwidth limit. We encourage you to monitor your bandwidth usage regularly and upgrade your plan accordingly to ensure uninterrupted access to your website and its services.

Limited WordPress Installations

Our plans allow for a single WordPress installation per account. If you have an Agency or Enterprise plan and require multiple WordPress sites, You must setup a new site for each new WordPress setup. Running multiple WordPress instances as subdirectories on a single domain is against our Terms of Service. We are not responsible for any issues arising from attempts to bypass this limitation.

Third-Party Plugins and Themes

WeWP cannot be held responsible for any technical issues or security vulnerabilities caused by third-party plugins or themes you install on your WordPress site. It’s your responsibility to choose reputable plugins and themes and keep them updated.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

Thank you for choosing WeWP as your Managed WordPress Hosting provider. We appreciate your trust and are committed to protecting your privacy.

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