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How to Solve the Invalid SSL/TLS Certificate Issue

Saurabh Dhariwal

8 min read

SSL certificates are essential to every reputable online business to protect clients’ information and maintain credibility. However, SSL/TLS certificates are prone to errors. Maintaining a trustworthy and secure online presence requires addressing the “Invalid SSL/TLS Certificate” issue. This problem can undermine user trust in websites and compromise their data integrity. Most of the time, the solution lies in choosing the ideal website hosting services.

Web hosting provider offers immersive cloud hosting plan with next level support for SSL certificates work to secure your website and essential data. If you are still facing the warning for issues with the SSL certificate, take action immediately to keep your data secured and reinstate your brand reputation.

Whether the errors surge from expired certificates to outdated security, taking a step towards solving the issues and choosing the best web hosting provider solves the most problems. Read on further to learn more about SSL/TLS certificates, ways to solve and the role of hosting solutions in addressing the issue.

Reasons for Invalid TLS/SSL Certificate Error

Various reasons can account for displaying an invalid TLS/SSL error on your site in the browser. The following are the details:

Certificate Misconfiguration

Misconfiguration of your certificate during installation is one of the most common causes of Transport Layer Security TLS/ Secure Sockets Layer SSL errors. Any mistake you make while installing the certificate prohibits the browser from verifying the legitimacy of your business.

Mismatch Between Domains

Whenever there is a discrepancy between your website’s domain and that for which the certificate has been issued, there will be a problem in the verification process, which will cause an error to appear on the browser.

Breaking the Trust Chain

Whenever the chain of trust of a certificate is compromised, a TLS/SSL error will result. A break in the chain of trust occurs when the identity of a certificate issuer is not verifiable, either because it has expired or for other reasons.

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How to Fix Invalid SSL/TLS Certificate Errors

How to Fix Invalid SSL/TLS Certificate Errors

Invalid TLS/SSL errors can be fixed by identifying what’s wrong with your certificate and fixing it. To do this, follow these steps:

1. Verify the Computer’s Date

First, make sure that your computer’s date and time are correct. In case it’s not, you need to fix it. This usually fixes the problem. To determine whether the issue persists, try loading your website on another device to see if it opens correctly or displays the same error. 

2. Verify That the Configuration is Correct

It is time to check if you made a mistake while installing the certificate. The process can be accomplished with the help of an online tool named “Why No Padlock”. SSL installation checker analyzes your site’s SSL installation for common certificate installation mistakes and provides a detailed report on issues that prevent SSL encrypting data from displaying on your site. Additionally, it offers tips for resolving the problem.

3. Check for Domain Mismatches

It is essential to ensure the certificate is issued for the correct domain. In the case that the SSL certificate was issued for a domain that doesn’t match yours, you will need a new SSL certificate for your domain to avoid that nasty error.

4. Choose the Hosting Provider for the SSL/TLS Certificate

Choosing reliable cloud-based hosting providers is vital to offering you a quality SSL certificate that joins for top-notch security. Sometimes, in the hustle of launching the website, most businesses ignore SSL. Later, these things cause long-term disappointment. Therefore, always count on web server hosting providers with a legacy to deliver hosting packages that come packed with SSL/TLS certificate that contributes to high security.

5. Verify the Structure of the Certificate

With Windows Explorer, you can inspect the structure of your certificate. Click the ‘Not secure’ label in the address bar before the site URL, then select “Certificate” from the pop-up that appears. As a result, you’ll see a dialogue box with three tabs showing the certificate. The “Certification Path” tab lets you see the certificate’s structure. Whenever a cross mark appears on a certification path, a certificate problem lies with that part, so you must acquire a new certificate.

6. Verify Revocation

Finally, if neither of these steps resolves your error, check to see if your certificate has been revoked by the issuer.

It is possible to check this by going through your emails or logging into your account on the certificate’s website.

How Does Choosing a Reliable Cloud Hosting Service Provider Help in Solving the Invalid SSL /TLS Certificate Issue?

With various solutions and support mechanisms, web hosting companies can assist with invalid SSL/TLS certificates. Here are some of the ways that these services ensure secure and seamless SSL/TLS certificate management:

  • Tools for managing certificates: The hosting industry offers a variety of sophisticated tools to manage SSL/TLS certificates. In addition to managing the entire certificate lifecycle, these tools allow you to install and renew certificates more efficiently. In addition to being user-friendly, they often simplify what can be a complicated process. Users can use these interfaces to obtain certificates from trusted authorities and ensure their correct installation on their website.
  • Auto-renewal of certificates: The automated renewal of certificates provided by hosting services is essential for maintaining a secure website. With these services, certificates for SSL/TLS automatically renew before expiring, ensuring that website security is not compromised. 
  • Assistance with SSL/TLS configuration: It is imperative to properly configure SSL/TLS settings to ensure robust website security. To assist users, hosting companies offer comprehensive guides and tutorials to ensure these protocols are configured correctly. Detailed documentation and tutorials provide detailed information on how to customize SSL/TLS settings for each website. 
  • Support for SSL/TLS issues: Most hosting companies provide customer support teams dedicated to SSL/TLS issues. The dedicated support teams have the experience and expertise to troubleshoot and resolve SSL/TLS issues users may encounter. SSL/TLS certificate-related issues are resolved promptly through expert guidance and assistance. 

Also Read : Tired of Downtime? Upgrade to Reliable WordPress Hosting Today!


SSL/TLS certificate issues are a major concern to address, and ignoring them can put you in bigger trouble. Following the given measure helps address the concern and gives businesses a secure stage to talk business. If issues persist, navigate to renowned managed hosting providers, and they can help you with end-to-end secured SSL certificates.

WeWP is an ideal choice for hosting solutions that implement top effective WordPress hosting packages that do not compromise SSL/TLS certificate quality. Contact us today to get your hands on top-class hosting packages.

Frequently Asked Questions

SSL/TLS refers root certificate, use to secure socket layer and transport layer security, respectively. Communication rules or protocols enable computer systems to communicate securely on the internet. The SSL/TLS protocol lets web browsers communicate securely with websites that use SSL/TLS certificates.

Having an invalid SSL/TLS certificate compromises the security of visitors’ data. The browser displays warning messages, alerting users to potential risks. As a result, visitors are discouraged from visiting the site, negatively impacting its credibility and trustworthiness. Interception of data increases the risk of sensitive information being compromised, including login credentials and payment details. An illegitimate certificate reduces visitor confidence, which reduces traffic and conversions.

There are several steps you must take to address SSL/TLS Certificate Issues on the website:

– Start by checking the expiration date of your certificate and renewing it if necessary.
– Ensure the certificate is installed and configured correctly, ensuring the domain matches the certificate.
– In case of errors, clear your browser’s cache and try again.
– Investigate quality hosting services that offer SSL certificates and provide end-to-end guidance to resolve the issue.

The hosting provider is important in resolving SSL/TLS certificate issues. They offer robust certificate management tools that simplify certificate acquisitions, installations, and renewals. The best hosting platforms guide you through SSL/TLS configurations so you keep your website’s certificates secure and valid.

An SSL/TLS certificate’s validity can be verified in several ways. Start by using a browser to access the website. View certificate details by clicking the padlock icon at the top of the address bar. You should check that the certificate has not expired and is issued to the right domain. You should also look for the “https://” protocol and a green padlock, indicating a secure connection.

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