Welcome to WeWP’s Managed WordPress Hosting service. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Service Description
Our Managed WordPress Hosting service includes hosting, maintenance, security, and support for WordPress websites. We strive to provide a reliable and secure environment for your WordPress site.
2. Account Setup
You agree to provide accurate and complete information during the account setup process. You are responsible for maintaining the confidentiality of your account credentials.
3. Payment and Billing
Payment for our Managed WordPress Hosting service is due in advance. Late payments may result in the suspension or termination of services.
4. Cancellation and Refunds
We do not provide refunds for hosting services. Once a hosting service is purchased, the fees are non-refundable. This includes but is not limited to, monthly, annual, or any other billing cycles. It is the responsibility of the customer to evaluate our hosting services and make an informed decision before making a purchase.
5. Service Level Agreement (SLA)
We strive to maintain a high level of service availability. Our SLA outlines the standards you can expect from our hosting service.
6. Content and Conduct
You are responsible for the content on your WordPress site. We may suspend or terminate services if your site violates our content policies.
7. Security
We take security seriously, but you are also responsible for securing your WordPress site. We are not liable for security breaches caused by your actions or negligence.
8. Support
Our support team is available to assist with hosting-related issues. Support for custom development or third-party plugins may be limited.
9. Limitation of Liability
We are not liable for any damages, including but not limited to, loss of data, business interruption, or consequential damages arising out of the use or inability to use our services.
10. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. We will notify you of significant changes.
11. Termination
We may terminate or suspend your account for violations of these terms or for any other reason at our discretion.
12. Governing Law
These terms and conditions are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.
13. Bandwidth Usage and Interruptions
WeWP provides managed WordPress hosting services, and each plan comes with an allocated bandwidth to accommodate your website’s traffic. It is crucial to be aware of your website’s bandwidth usage, as exceeding the allocated limit may result in interruptions to your service.
14. Contact Information
If you have any questions or concerns regarding these terms, please contact us at [email protected]
