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Why Domains Get Suspended and How to Restore Them?

Why Domains Get Suspended and How to Restore Them?
Saurabh Dhariwal

7 min read

Domains serve as the foundation of any website. Without a domain, your website will not be accessible to end users and customers. Therefore, keeping a close eye on your domain and its expiry date is essential to ensure it is up and running. Despite the growing importance of top level domains within the website hosting service, business owners might face suspension on their website domains, which utterly frustrates them and halts their online business.

The importance of perfect domain gains more ground for ecommerce businesses as their entire operations are done online, and domain suspension can lead to serious financial losses. Some possible reasons include missing renewal payments, violation of terms and conditions, etc. With a quality cloud hosting providers, you will be informed of any cause that can lead to domain suspension.

If the domain suspension is scaring you and you need to know the reason to restore it, keep reading. Here, we will discover the ways to restore domain suspension.

Top Reason for Domain Suspension

Non-payment of renewal fees

Registrars may suspend a domain when owners do not pay the renewal fees for their domain registrations. When a website is suspended due to non-payment, traffic, customers, and revenue may be lost, resulting in a loss of revenue and customers. 

Furthermore, the domain may expire, making the brand susceptible to acquisition by others and affecting its online reputation and identity. When you have a reliable managed wordpress hosting provider that sends reminders one month before expiry and gives options for auto-renewal so that you never miss renewal payments.

Terms of service violation

Hosting providers and domain registrars enforce strict terms of service to ensure a safe and legal online environment. Domain suspensions can result from illegal practices, malware distribution, and spamming.

By violating these terms of service, you tarnish the reputation of this website and its affiliated businesses. This may result in repercussions from the law, loss of visitors’ trust, and blacklisting from search engines, which can severely impact online visibility.

Incomplete or inaccurate WHOIS data

WHOIS database records essential information about domain owners, such as contact information. Registry companies can suspend domain registrations if the information submitted is incomplete or inaccurate.

The suspension of a domain name caused by inaccurate or incomplete WHOIS data makes it difficult to communicate with the website owner and to meet regulatory requirements. As a result, business opportunities may be lost, legal complications may arise, and disputes may be difficult to resolve.

Infringement of trademarks

When someone choose a domain name that infringes on their trademark, that domain name can be suspended and legal action taken against them. Trademark disputes often result in domain suspensions by domain registrars until they are resolved legally.

In addition to disrupting website operations, trademark infringement suspension can expose the domain owner to legal liability. An online identity crisis can lead to legal battles, reputational damage, and rebranding initiatives.

Also Read : How To Host Your Own Website – A Complete Guide

Ways to Restore the Domain after Suspension

Suspended domains can be challenging to restore, but with the right approach and timely action, many issues can be resolved. When restoring a suspended domain, you must follow these steps:

Identify the cause of suspension

In order to take any action, it is essential to identify the cause of the domain suspension. To find out why the domain is suspended, you may need to contact the domain registrar or hosting provider. Identifying the root cause is crucial to the restoration process as it guides subsequent steps.

Promptly address the issue

When you identify the cause of suspension, immediately resolve the problem. It doesn’t matter whether you haven’t paid the renewal fees, violated the terms of service, or have incomplete WHOIS information. If you take swift action, the process of restoring your website can be expedited, and downtime can be minimized.

Updating WHOIS information

Whenever a domain is suspended due to incomplete or inaccurate WHOIS information, it is essential to update its contact information immediately. To comply with regulatory requirements, it may be necessary to provide accurate contact information, such as a name, address, email address, and phone number.

Solve terms of service violations

When a suspension results from violating the terms of service, make sure the violation is resolved. In this case, you may have to remove any prohibited content from your website, cease all illegal activities, or resolve legal disputes involving trademark infringements.

Improve security measures

A security breach or compromise may have led to the suspension, so enhancing security measures is vital to avoid future incidents. To prevent future suspensions, ensure your website software and plugins are up-to-date, strengthen passwords, implement firewalls, and regularly monitor activity for suspicious activity.

How can a Reliable Web Hosting Provider Prevent Domain Suspension?

  • Reminders and auto-renewal options: Web hosting providers often remind their customers that their domains must be renewed well before expiration. Additionally, they may offer auto-renewal options, so you do not have to worry about forgetting to renew your domain registration.
  • Monitoring and secure infrastructure: A trustworthy web hosting company employs robust infrastructure and security measures to protect your website against security breaches. Usually, they monitor continuous activity to detect suspicious activity, preventing malicious activities or unauthorized access that would cause the domain to be suspended.
  • Compliance with Terms of Service: A reliable web hosting provider strictly follows terms and conditions to ensure a safe and legal online environment. These terms can help website owners avoid violating regulations or infringing upon others’ rights, thereby minimizing domain suspension risk.
  • Providing legal guidance and support: The legal customer support and guidance provided by reputable web hosting providers can assist in resolving legal disputes and trademark infringement claims quickly. Legal assistance can help navigate complicated legal issues and minimize the chances of domain suspensions.

Also Read : What is Web Hosting? Understand Its Types and Key Details


Domain name suspension is the most depressing situation for businesses operating online. But there is always a way out with the best practices to address the issues. On top of that, choosing a web hosting provider can make your day. At WeWP, we are your prominent hosting provider offering secure wordpress hosting solution under our offerings.

With our hosting service, you will always be updated when a domain has issues or is about to expire. We cater to every individual need and are always there to offer the best support to keep your business running.

Contact us today to choose from the best Web hosting solutions.

Frequently Asked Questions

Explore FAQs for clear insights into WeWP’s pricing

Verify the domain in the hosting control panel to unsuspend your domain. When you successfully verify your domain contact details, the nameservers will return to their original settings, causing the DNS to propagate. It will only take 24 hours or less for your domain to return online.

Although a domain name may have expired, been suspended, or been delisted, it is not available for immediate registration by anyone else. Depending on the registrar, a domain name may be held by the registrar for several months.

First, make sure the domain is valid. Then, make sure the domain is registered and hasn’t expired. A domain that has expired needs to be renewed, and a domain that is not registered needs to be registered.

The DNS settings for your domain will be restored if it is reactivated within the Grace Period of 30 days. Occasionally, domain-related services may cease to function after DNS propagation, it could take about 24-48 hours. A domain name that has expired cannot be updated or deleted.

No, ICANN limits domain registrations to 10 years. After that point, you will have to renew every 10 years.

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